Hi mama! We are here to help you! First, did you take a look at our FAQ page? Also, see below for some common customer service needs like policy information. If isn’t what you are looking for or you need to get in touch with us regarding your Project Mother shop order, please fill out the form below and we will be in touch soon!
We know you’re excited to get your order - we are too! We promise to ship as soon as possible, but we will always ship within 5-7 business days at the maximum. You will receive an email notification when your order is placed, and when it has shipped which will include a tracking link!
Project Mother purchases are nonrefundable. Any returns made to us will not be eligible for a refund.
Project Mother purchases are nonrefundable. Any returns made to us will not be eligible for a refund. If you have received a damaged product in your order, please email our member support team within ten (10) days of delivery, and we will assist you with getting the item replaced. If Project Mother is not notified within that time frame, we can no longer be held accountable for the missing items and will not be able to offer a replacement or refund. All refunds are granted at the sole discretion of Project Mother.